- Refund Policy
Refund Policy
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- Refund Policy
Refund Policy
At Atelier Business Center, we strive to provide exceptional services to all our clients. This Refund Policy outlines the conditions under which refunds may be issued for our services.
1. Eligibility for Refunds
Refunds are only applicable under the following circumstances:
The service was not delivered as agreed due to an error on our part.
A cancellation request was made within the specified period, as outlined in the service agreement.
Refund requests must be submitted in writing to our official contact email within 7 days of the issue occurring.
2. Non-Refundable Services
The following services are non-refundable:
Virtual Office and Serviced Office subscriptions after service activation.
PRO & Admin Services once paperwork processing has begun.
Meeting Room or Event space bookings that are canceled less than 24 hours before the scheduled time.
Any customized or personalized services.
3. Refund Processing
If your refund request is approved:
Refunds will be processed within 14 business days from the date of approval.
Refunds will be issued to the original payment method used during the transaction.
4. Cancellation Policy
To cancel a service, please contact us at care@atelierbc.me with relevant details. Cancellation terms and applicable fees will be outlined in your service agreement.
9. Contact Us
For refund-related inquiries or to submit a refund request, please contact us at: